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Cancellation and Refund Policy

We understand that sometimes plans change. If you need to cancel your rental reservation, please do so at least 24 hours in advance to receive a full refund. Cancellations made within 24 hours of the reservation start time will be charged a 50% cancellation fee. If you do not show up for your reservation, you will be charged the full rental price.

In the rare event that your e-bike or boat rental malfunctions, please contact us immediately. We will either provide a replacement rental or issue a full refund, depending on your preference.

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